Chapter preview

Evidence or Right

The week the second unit was confirmed, while Elliot was working his notice, Martin brought the month-end sheet to the assisted-service charter meeting, because nobody else would. It listed the cases his programme managed for Assisted Policy Service through an outside call centre. He had printed it on the old template, with the supplier's short code in the margin, so that Joanna and Nadia could see at a glance that the thing was real.

“On the last working day,” he said, “those cases wait until Finance closes the file…

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