Good Progress

Inside the Alignment-Industrial Complex

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  1. The Customer
  2. Preface
  3. 1.It Should Be Simple
  4. 2.Selling Them Alignment
  5. 3.The Meeting Worked
  6. 4.No Design Is Bad Design
  7. Essay: Why Simple Changes Become Programmes
  8. 5.The Business Business
  9. 6.Autonomy Without Verbs
  10. 7.The Centre Says No
  11. 8.The Contract Was Right
  12. 9.Delivered to Nobody
  13. Essay: The Boundary
  14. 10.The Report Stayed
  15. 11.The Company Is Green
  16. 12.The Interest Rate
  17. 13.Eligible to Wait
  18. 14.Four Layers Down
  19. Essay: The Represented Company
  20. 15.The Unit Fails Well
  21. 16.The Second Unit Is Political
  22. 17.The Desk Was Slow
  23. 18.The Calibration
  24. 19.The Clean Register
  25. 20.The Trough
  26. 21.The Data Gate
  27. Essay: Retirement
  28. Epilogue: Felix Returns
  29. What to Do on Monday
  30. If You Can Move Rights
  31. A Completed Mileage Record
  32. Worksheet: Decision Trace
  33. Worksheet: Five Rights
  34. Worksheet: Reserved Right
  35. Worksheet: Owner
  36. The Argument
  37. Glossary
  38. Sources and Evidence
  39. Works Cited
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