The Desk Was Slow

Story day 921

At the logistics client's operating committee, Felix presented nine route changes that had each waited for the network desk, with an average delay of six days. Seven requests moved a depot's dispatch sequence inside capacity it had already been allocated; two changed the use of the overnight trunk shared by several depots.

His recommendation treated all nine alike. Each depot would control dispatch inside a published capacity limit. The network desk would maintain the limit and intervene only when a depot crossed it…